Terms & Conditions

🥩 PRIMECUT

Fresh Meat Guarantee

Your satisfaction & food safety come first.
All beef & lamb are handled under strict cold-chain standards across Malaysia.

Return & Exchange Accepted If:

• Spoiled / damaged / leaking
• Wrong item or weight
• Missing products
• Quality not as described

Opened products not accepted
(unless quality issue verified)

Contact Time

Within 10 minutes – 2 hours
after receiving your order

How to Request

Prepare:
• Order number
• Photo / video proof
• Pickup time (exchange)

⚡ 24-Hour Express Refund

• Verified cases refunded within 24 hrs
• No complicated steps
• Fast & hassle-free

Replacement Service

• Free pickup
• Fresh replacement delivered
• No extra charge

📞 Contact Us

PRIMECUT

📍 Superb Cold Chain Logistics Sdn Bhd
130449, Jalan Canang Emas 7
Telok Gong, 42000 Port Klang
Selangor, Malaysia

✉️ tanszelao@yahoo.com
☎️ +60 18-950 0766